Respect

Got to this post from Bob Lefsetz through Fred Wilson. If you’re interested in the music business and Internet culture in general I suggest you read his post. I don’t know if I agree to his prediction that people will keep wanting to own music in the future but for the rest it was a highly informed and provocative piece written in a very clear and humoristic style. Like this:

“RESPECT. The key to the future. And we haven’t had that spirit since 1969. It’s a more close-knit society. Everybody’s equal on the Web. If you’re not concerned with the experience of your customers, you’re doomed to death. Give people something that touches their souls for a fair price and they’ll give you ALL their money. Rip them off with shit and they’ll tell everybody they know and decimate your enterprise.”