Just read a BBC news article dated last Friday with the alarming title “The rise of technology addiction”. The article discusses the potential addictive nature of mobile technology use and its effects and cites several experts. One of them, a business professor states the following:

“Prof Kakabadse added that prioritising was a vital way to prevent communication overload. She said: “I really think it is the responsibility of the individual to prioritise.”

Isn’t that true for all communication methods like TV, papers, radio etc.? And true for life if you will?! Don’t get me wrong, I agree. But I feel that the author of the article tries to cater to popular sentiments by following the meme “technology = addictive = bad” and cannot substantiate the arguments.



  1. I “prioritise” to be available at all time and check mails, MSN etc when and where i choose. Couldn’t do it before and am loving it now. Just as long as it’s not something that is prioritised for me(business wise) all is well.

    That might be something to think about. “is expectation mngt” something we should increasingly make use of when getting more connected? When we are always-online, we can still “prioritise” to not respond immediately when contacted through email, msn etc. Sometimes getting grips on a situation requires time and letting things go with the flow is the best thing to do.

  2. Indeed, everybody has to decide for themselves what workes and doesn’t work in terms of availability. I do agree that you have to manage availability expectations more actively than before because people tend to think that the fact that it is so easy to contact you also implies they can always contact you when they want. That’s why I use the “not available” status for IM a lot when I don’t want to be interupted so people revert to mail. And for mail, I tend to use a 24h reply frame. Same goes for mobile if a call doesn’t suit me.

  3. Same for me. Sometimes a response in sms with a message on when i will follow up can do wonders. Works both ways by the way. When you deal with someone that is not used to so much connectivity and you respond within 5 min to an email (e.g. while communting in the train) the surprise and service-level feeling is greater with that person.

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